08.05.2007 ~ myMeteor.ie - don't listen - litigate!
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On Twitter
wtfF0nzie: RT @eircom: Technology Career Opportunities #eircom are looking for "skilled specialists with expertise in a variety of areas" - http:// ...
Fri, 03 Feb 2012 16:17:03
I'm quite short and more on the round side than I'd prefer, but I haven't been picked on since I was a little past the age of 13 (and that guy eventually became a close friend). Thankfully I'm not alone, very few people I've known have been on the receiving end of a real threat for as long as I care to remember. Until today...
Cast your mind back to the hazy days of my "MyMeteor - for the love of ' (inverted comma)" blog posting many moons back. A simple posting supporting a website that catalogued the various functionality and usability issues on the MyMeteor web sms service. A snag list if you will. The average web developer takes this kind of abuse daily (and worse... for lesser reason... I could tell you stories but I don't blog about work!) - indeed anything in the public eye has to take a certain amount of criticism - and with some luck become all the better for it.
I've verbally echoed said concerns many a time - often to serving meteor employees who vehemently agreed with me. Certainly with this amount of agreement to the issues behind the 'cause' it would be easy to begin to believe that something would be done and Meteor's customers could finally get the same level of 'handy little extras' that other providers' users already enjoy.
A snag list well dressed...
Sufficiently irate, Fachtna set to work. His tools were simple; the Vi text editor and a CLI ftp client. The platform for his various criticism was to be a parody of Meteor's customer support website, mymeteor.ie. Hardly ground breaking, but past examples have proven it a suitable approach to get a grievance aired, and ultimately, get things done right. Meteor, in their infinite wisdom, have decided that constructive criticism in a public forum is wrong. Yep!... constructive criticism (even in the form of parody) is wrong...
Result?
Dunno tbh! The issues with the mymeteor website are still present. I've popped a screen-shot of Fachtna's mymeteor website below for posterity (can you be subject to a 'cease and desist' for posting a grainy screen-grab of another website these days???)
An invitation to Meteor
Give me a day or so under the bonnet to fix the site - these simple snags need not generate massive solicitor bills and the associated ill will, especially when they're so straight forward to fix!
Tags: 07, disappointing, ffs, meteor, phone, right/wrong, what.